May & June 2024
Dear Customer,
This email includes a significant update for the Hopstack Platform about processing the order which is designed to improve workflow efficiency and management of inventory discrepancies.
We have also included relevant support materials to help you navigate the new changes to the platform. Please click the Support Resources hyperlink under the relevant topic headers to open the support materials.
Consignment Export Report
We are excited to introduce the Consignment Export Report feature in the platform. This feature allows you to export detailed consignment data, including Order ID, Consignment Date, SKU Count, and more, for the last 12 months.
Log in, navigate to the Consignments screen under Inbound Logistics, click on the Actions button, and select Export Report to download a CSV file with comprehensive consignment details.
For more information, refer to this Help Document.
Stay tuned for future updates as we expand this feature to other screens.
Split Order Management
Introducing the Split Order Management feature in the Hopstack platform, perfect for multi-warehouse scenarios. This feature allows orders with items from different warehouses to be split into child orders based on warehouse locations.
How It Works:
Viewing Orders: Parent and child orders are visible on the order management screen. Parent orders are marked with an "S" indicating a split.
Batching Orders: Batch child orders manually. Child orders’ status updates to “BATCHED” and the parent order to “BATCHED_PARTIALLY.”
Picking and Packing: Follow standard procedures. The parent order status updates to “IN_PROCESS_PARTIALLY” and finally to “COMPLETED” once all child orders are processed.
The audit trail records all activities and status changes. Split orders show the parent order’s assigned warehouse as “Multi.”
For more information, refer to this Help Document.
Improvements in Report Management
We have made several enhancements to the Report Management on the platform:
Fulfilled Quantity in Outbound Order Report: Now you can see the fulfilled quantity in the Outbound Order Report. Read more.
Improved Download Process: Reports can now be downloaded faster, significantly reducing load times.
Consistent Date Filters: Dates across all reports have been added and aligned, ensuring there are no discrepancies with date filters.
And More: Stay tuned as we continue to make improvements in this area.
Enhanced Order Management Filters
We have improved the order management filters for a more seamless and efficient experience. You can now multi-select options across various filter categories to create a comprehensive filter set.
Click "Apply Filter" to see the search results and modify the criteria as needed.
You can group filtered orders by criteria such as Customer, Warehouse, Country, Order Status, Classification, or Source for better organization and analysis.
For more details, refer to the Help Document.
Inventory Operations Overview
Introducing the Inventory Operations Overview screen, providing a comprehensive summary of all inventory-related tasks. This feature allows you to efficiently monitor and manage stock cycle counts and bin-to-bin transfers.
Key Sections:
Stock Cycle Count:
Monitor cycle count operations with details like Batch ID, User, Plan, Assigned Time, and Status (Active, Completed, Unprocessed).
Bin to Bin Transfer:
Track transfer operations with details such as Batch ID, User, Assigned Time, SKU, From Location To Location, Quantity, and Status.
For detailed instructions, check out our Help Document.
Improvement Product Search
Our new Product Search feature makes it easy to find products using various identifiers, including ASIN, EAN, FNSKU, LPN, Seller SKU, SKU, UPC, and product names. It supports partial matching, allowing you to retrieve relevant results even with incomplete identifiers. Additionally, you can filter search results by client and warehouse for greater accuracy.
The search is case-insensitive, accommodates spelling errors, and prioritize exact matches first. For precise searches, use quotes around the identifier (e.g., "1234567").
Check out Help Document for more details.
UoM Breakdown Enhancement
We have introduced the UoM Breakdown Enhancement, enabling dynamic conversion between Units of Measure (UoMs) based on inventory availability to reduce stockouts and improve order fulfillment flexibility.
Admins can now break larger UoMs into smaller ones through a new admin screen in SKU-Bin Management.
The process involves selecting a SKU and bin, entering the breakdown quantity, and choosing the new UoM.
This feature helps maintain accurate inventory records by creating new SKU-bin mappings with the specified attributes.
For more details, visit UoM Breakdown Enhancement.
New Columns Added to Stock Ledger
We've added Storage in Base UoM to display product quantities in the base unit of measure for clearer inventory representation. The Base UoM column now shows the standard unit of measure for each product, ensuring consistent tracking and reporting. To know more, visit Stock Ledger Detailed Explanation.
Please reach out to Hopstack's Implementation Team if you have any questions or require further clarification. Thank you for your attention to this important update.
Notes:
Please contact your Implementation POC if you have any questions with regard to this mail.
Hopstack’s team performs extensive testing of new features before any release. While we continue to accelerate these releases to enable our customers, sometimes there may be bugs and corner cases that the team might have missed/overlooked. We sincerely request that our customers report any usability feedback or bugs that are observed in the platform. Our team continues to strive for excellence and will resolve the reported issues as soon as possible.
Our team is constantly monitoring the platform's performance and will be performing micro-releases if necessary (to address any feedback received from customers)