Action Menu for Amazon Shipments
This is a list of all the options available in the action menu for shipments that were created through Amazon. This is applicable for all shipments that were created in Hopstack (through the release inventory feature) as well as any shipments that were imported through the Import FBA Shipments feature.
Some options may not be available to you due to the nature of your subscription and the absence of specific features. If you are interested in any of the options mentioned below but cannot see it on your instance, please reach out to your implementation lead.
Amazon-Specific Options
1. Mark Complete on Marketplace
Description: Indicate that the outbound order has been fulfilled and completed on the associated online marketplace.
Instructions: Click on the "Mark Complete on Marketplace" option when the order has been successfully processed. The status will be reflected as completed on the online marketplace platform.
Click here to know more.
2. Edit Shipment Plan
Description: Make modifications to the shipment plan associated with Amazon.
Instructions: Click on the "Edit Shipment Plan" option. Make the necessary changes to the shipment details, and ensure to save updates before exiting.
Click here to know more about the options available to you while editing a shipment plan.
3. Print FNSKUs
Description: Print the Fulfillment Network Stock Keeping Unit (FNSKU) labels for the outbound order.
Instructions: Click on the "Print FNSKUs" option. Ensure your printer is connected and properly set up. Adjust the label size and format if needed and proceed with printing.
4. Download FNSKUs
Description: Download the Fulfillment Network Stock Keeping Unit (FNSKU) labels for the outbound order.
Instructions: Click on the "Download FNSKUs" option. The FNSKU labels will be saved in the designated downloads folder in the preferred format.
5. Print Packing Label (Gated)
Description: Print the packing label for the outbound order.
Instructions: Click on the "Print Packing Label" option. Make sure the printer is correctly configured. Adjust the label size and format as needed, and then initiate printing.
6. Download Packing Label (Gated)
Description: Download the packing label for the outbound order.
Instructions: Click on the "Download Packing Label" option. The packing label will be saved in the designated downloads folder in your preferred format.
Common Options
1. Mark Complete
Description: Mark the outbound order as completed i.e. if you were sending out 10 items, then marking it as complete will make the system deduct 10 items from the inventory and log it against that order, without performing any of the actual workflows.
Instructions: Click on the "Mark Complete" option when the order has been successfully processed and shipped to the recipient.
Click here to know more.
2. Download BOL
Description: Download the Bill of Lading (BOL) for the outbound order.
Instructions: Click on the "Download BOL" option. A download will begin, and the BOL document will be saved to your designated downloads folder. Depending on your settings, you may also be asked to choose a destination folder.
3. Print BOL
Description: Print a physical copy of the Bill of Lading (BOL) for record-keeping or other purposes.
Instructions: Ensure your printer is connected and configured correctly. Click on the "Print BOL" option.
4. Download Report
Description: Download a detailed report of the outbound order.
Instructions: Click on the "Download Report" option. A download will commence, and the report will be saved to your designated downloads folder.
5. Delete Order
Description: Remove the outbound order from the system permanently.
Instructions: Click on the "Delete Order" option. A confirmation prompt will appear. Confirm the deletion only if you are certain, as this action is irreversible.
This option is only available if the order is in UNPROCESSED status. Any order that has any fulfilment activity performed against it CANNOT be deleted in the interest of maintaining inventory integrity. To move forward without fulfilling the order, look at point number 6 below.
6. Mark as Cancelled
Description: Mark the outbound order as canceled. Once this is chosen, no pending fulfillment activities will be conducted against this order. Any stock allocated or blocked for this order will be returned back to the inventory against the respective SKUs.
Instructions: Click on the "Mark as Cancelled" option if the order needs to be canceled due to unforeseen reasons.
7. Audit Trail
Description: Track the changes and actions taken on the outbound order for auditing purposes.
Instructions: Click on the "Audit Trail" option to view a detailed history of changes and actions associated with the order.
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8. Update Carrier
Description: Update the shipping carrier details for the outbound order.
Instructions: Click on the "Update Carrier" option. Input/update the shipping address for the order, followed by box dimensions, and then choose the desired carrier from the resultant rate shopping window (gated feature, available on request)
9. Update Shipping Info
Description: Modify the shipping details and preferences of the outbound order.
Instructions: Click on the "Update Shipping Info" option. Make the necessary changes to the shipping details and save.
Click here to know more.