I clicked "Mark Received" within the consignment in the Inbound Logistics tab, but the inventory remains in "Inbound" quantities in the Stock Ledger and hasn't moved to "Storage" yet.

At times, even after marking a consignment as received, users might find that the items aren't automatically allocated to storage. This is because you have not specified a bin location while marking the consignment as received.

This field is optional to ensure the absence of pre-requisites if the type of consignment is dropship. However, for consignments that are intended to be put away into storage, it is crucial to specify a bin location to complete the entire inbound process.

To rectify this, you would have to perform putaway for the affected SKUs. To do that, please perform the following steps:

1. Choose Bin Location(s): Always ensure you've selected a bin location when marking a package as received. Keep the barcode of this bin location in mind, or jot it down in an accessible place. We will need this later.

2. Choose Product(s): Choose the affected product(s) and jot down their SKU IDs. This information can be found in the stock ledger screen. Also take care to jot down the quantities that you want to move into storage. You can only move the quantities mentioned in the “Inbound” column in the stock ledger.

3. Access the System as a Put-away Agent: Log in as a put-away agent. If you're already logged in under a different role, simply switch to the put-away agent role from the top right corner of the screen.

4. Select the Relevant Client: Identify and choose the client who owns the product you are trying to store.

5. Execute Standard Put-away Process:

   • Scan the product.

   • Input the quantity.

   • Choose the appropriate bin location.

6. Review the Stock Ledger: After completing the above steps, go through the stock ledger to ensure the quantities are listed accurately.

7. Seek Support if Necessary: If you notice discrepancies or if the items aren't reflected in storage, contact the support team. You can reach out to them via Slack or email. Provide the relevant details, and they will assist you promptly.

By following the above steps, you should be able to effectively navigate and resolve challenges related to items not being allocated to storage after receipt. If issues continue, the support team is available to provide further assistance.