What Is a Shipment?
A shipment refers to the dispatch of an order to its destination. Once your items are consolidated and packaged, the package itself is referred to as a shipment.
How to Find Shipments
Navigate to the Outbound Logistics section in your navigation menu, then click on Shipments. From here, you can:
-
View and manage all current and past shipments
-
Track delivery progress
-
See key details: Shipment ID, creation date, client name, warehouse, status, tracking number, carrier, boxes, and cost.
How to Create a Shipment
-
Generate Label
Go to Order Management and click Generate Label on the order action menu.-
The order will appear under Shipments with status Created once the label is generated.
-
-
Pick the Order
Follow default picking workflows refer to [Picking guide URL] to check the picking workflow. -
Pack the Order
When packing is complete, the status will update to Ready to Ship. -
Mark as Shipped
After the carrier picks up the package, go back to Order Management,(search the order) click the action menu, and select Mark as Shipped to finalize.-
Created, Ready to Ship, and Shipped statuses are managed by Hopstack. Any subsequent updates (e.g. “In Transit,” “Delivered”) come directly from the carrier if tracking is integrated.
-
Filtering & Searching Shipments
Use filters to refine your shipment list by:
-
Client
-
Warehouse
-
Status
Or search directly using:
-
Shipment ID
-
Box ID
-
Tracking number
These tools help you locate specific shipments quickly.
Tracking & Downloading Labels
-
Click on a Shipment ID to open the details screen.
-
From here, you can:
-
Track the shipment (if carrier tracking is integrated)
-
Download the shipping labels, as shown in the attached visuals
-
Why This Matters
-
Early issue resolution: Identifying and addressing shipping issues while orders are still being processed ensures efficient proactive support.
-
Transparency & traceability: From label generation to final delivery status, every step is accessible within Hopstack.