Outbound Order Serialization

This feature allows you to create each of your products individually through unique serial numbers, making it easier to track orders and stock deductions.

To create an order with a serial number, navigate to the Hopstack dashboard.
Click on "Outbound Logistics" in the side menu
Under "Outbound Logistics" select "Order management".
Click on the "Create Order" button.
Under the "Tenant Info" stage, click on the "Select Warehouse" dropdown menu to select from a list of warehouses.
Let's select "Warehouse".
Under the "Select Client" stage, click on the "Client" dropdown menu to select from a list of tenants.
Click on the "Next >" button to proceed to the next stage.
In the Basic Details stage, you can either enter the Order ID you have or leave it blank to be autogenerated.
To assign the order date, click on the date picker icon.
Once you have entered the details, you can proceed to the next section using the "Next >" button.
Click on the "Add Item" button to add products. During this option, you will be able to select the serial number for the SKU.Use the "Quantity" field to update the item quantity and select from the dropdown between options like each, case, carton, or pallet. serial number, Lot ID

NOTE: You can select one quantity and one serial number at a time.

Click on the "Add Product" button to add the product.

NOTE: Duplicate serial numbers are not allowed during the order creation process. The system will throw an error message “There are duplicate order line items in an order”.

During the order creation process, you can check whether the serial number has a stock or not to place an order.

Once the order is created, you can also proceed to edit the serial number details. The fields available for editing will depend on the order's state and other specific attributes. However, the order customer cannot be changed.

You can keep adding the items in order using the Add Item button.
Click on the "Submit" button to create the order.

Prerequisites:

Manually marking the order as “complete” will deduct the quantity for the line item serial number.
The serial order creation won’t work for bundles.

Batching an Order with Serial Number

Manual Order Batching: Discover a comprehensive manual on optimising order processing through manual batching in the Order Management system:

Selecting Unprocessed Orders: Access the Order Management interface and choose the orders you wish to batch. Ensure these orders are in the "UNPROCESSED" status for batching eligibility.
Selecting Unprocessed Orders

Commence Manual Batching: After selecting your preferred orders, proceed by clicking the "Create Manual Batch" button situated in the platform's upper-right corner.

Review Batch Details: Gain insights into fulfillable and unfulfillable orders, alongside the option to view splits for partially fulfillable ones.

You can have an insight into a serial number while batching an order.

Orders lacking sufficient quantity will not be batched, and will remain in the UNPROCESSED Status with the sub-status being “BATCHING_FAILED”.

Picking a serial number

When the associate

On the Picking screen, scan the barcode of a tote using the scanner.

For example, if the tote barcode is "PIC-09898," scanning it will retrieve information about the products inside, such as SKUs and quantities.

If the barcode is not available, you can manually enter, like "PIC-09898".

Detail View

Once a product item has been selected, the “Detail View” will appear on the screen. This view provides the following information:

Bin Location: Shows where the item is stored (e.g., "UWC-BIN").
Remaining Available Quantity: Displays the remaining quantity of that product available for picking (e.g., "4 units").
Product's SKU: Provides the SKU of the product (e.g., "KY.0146.002").
Product Name: Displays the name of the product (e.g., "Renew..").

Beneath this table, you will find a QR code that matches the QR code on the bin. You can simulate scanning the bin's QR code by scanning the QR code on your screen.

The Detail View is vital as it provides all the necessary information about the specific product that needs to be picked. By showing the exact location, quantity, SKU, and name, it ensures that the correct item is selected, minimizing errors and saving time.

List View

At the top of the page, the “Detail View” is a toggle that allows you to switch to the “List View.” The List View will display all of your SKUs with the same information that is displayed on the detail view.

The ListView is essential when dealing with multiple SKUs or when you need an overview of all the products that need to be picked. It allows for quick navigation between different items, making the picking process more efficient.

Scanning the Bin QR Code

Locate the QR Code on the Bin: On the Detail View, find the QR code that matches the one on your bin.
Scan the Bin QR Code: Using your scanning device, scan the bin QR code. This confirms that you have selected the correct bin for the order.

Scanning the Product QR Code

Scan the Product QR Code: After scanning the bin, a new QR code will appear matching the one on the product. Scan this QR code to confirm you have the correct product in your possession.
Manually Enter Quantity (Optional): Once you have scanned the product, you can manually enter the amount of the items picked in Hopstack if needed.

Confirming the Item

Hit “Confirm Item”: Press the “Confirm Item” button to complete the picking process. This final step ensures that the correct item has been picked and is ready for the next stage of the process.

Next Steps:

Order Picking: After successfully picking the order, Hopstack will guide you to the next step.

Packing Station Direction: Hopstack will provide instructions on which packing station to proceed to for dropping off the order.

Confirmation: Once you've reached the designated packing station and placed the order, click on the “Confirm Dropoff” button.

NOTE: The Packing flow for Outbound Serialisation remains the same as per the current process.