Deactivating a Client
This guide is only applicable to those users who have admin-level privileges OR read & write access to the User Management screen.
Login to the Hopstack platform using the URL provided to you with your credentials.
Navigate to the Client Management module within the Setup section in the left navigation menu.
Click on the pencil icon against the client you want to activate/deactivate.
Click on the toggle button against the Active option in the pop-up window.
The blue color here indicates active while white color after toggling indicates deactivated status.
Click on the "Submit" button after reviewing the details.
The deactivated client becomes red in color indicating the deactivation is complete.
Activating a “Deactivated Client”
The Hopstack Platform shows a deactivated client in Red Color.
Click on the pencil icon against the deactivated client to make it active again.
Click on the toggle button against the active option, to make the client active.
Active status can be visualised by blue color of the toggle button.
Click on the "Submit" button.
The client has been activated successfully. This can be visualised by the change in color from Red to White for the desired client.