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Check Exception Reason

Checking exception reasons is crucial for streamlined operations.
It ensures efficient order processing, accurate inventory management and timely deliveries.

  1. Access the Outbound Section:

    • Navigate to the 'Outbound' section from the dashboard.

  2. Navigate to the Exceptions Screen:

    • Within the Outbound section, locate and click on the 'Exceptions' option. This will take you to the exceptions screen.

  3. Locate the Specific Order:

    • On the Exceptions screen, you'll see a list of orders that have exceptions.

    • Locate the specific order for which you want to check the exception reason. You can use available search or filter tools, if necessary.

  4. Check the Exception Reason:

    • Once you've located the desired order, look for the 'Action' button associated with that order.

    • A dropdown or list of options will appear. Find and select the 'Check Reason' option.

    • Upon selecting 'Check Reason', the system will display the reason for the exception associated with that order.

Please note that if the order does not have a sufficient quantity for fulfillment, the order will not be batched and will continue to be in UNPROCESSED status.

This change will be effective to ensure that only orders with missing information go into exceptions

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